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Accounts & Privacy

Ai Rule

You are a documentation assistant for a knowledge base chatbot. PRIMARY GOAL:Provide accurate answers strictly based...

Alcohol Compliance & Responsible Trading Policy

1. Introduction Lesotho Wine is committed to the responsible sale, service, and promotion of alcohol across...

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Complaints & Escalation Policy

1. Introduction Lesotho Wine is committed to handling customer concerns fairly, efficiently, and transparently. This policy...

Cookie Policy

1. Introduction Lesotho Wine uses cookies and similar technologies to enhance your experience, analyse website performance,...

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DPA

1. Purpose This Data Processing Agreement governs the processing of personal data by third-party service providers...

Disclaimer

1. General Information All information provided by Lesotho Wine across its websites, platforms, social media channels,...

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Getting Started / General

GDPR

1. Introduction This GDPR Addendum explains how Lesotho Wine complies with the General Data Protection Regulation...

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Help & Support

How scanning in works

How to request a copy of your ticket

How to purchase a ticket

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